Refunds

Returns & Refunds

At AuraNoirUS, we strive to ensure every customer is happy with their purchase. If your order arrives damaged or with a printing mistake, please contact us immediately — we will provide a free replacement or full refund.

Return Policy

• 30-Day Window: If you’re not satisfied, you can return your item within 30 days of delivery.

• Condition: Items must be unworn, unwashed, and in their original condition.

• Process: To start a return, contact us at auranoirus@gmail.com. Items sent back without prior approval will not be accepted.

Shipping & Address

If your return is accepted, we will send you a return shipping label and instructions. All returns must be sent to our official business address:

AuraNoirUS (Velora Ecommerce LLC) 1500 N Grant St, Ste N, Denver, CO 80203, US

Refund Processing

- All requests are processed within 3–5 business days.
- Once inspected, your refund will be issued to your original payment method.
- Questions? Contact us at: support@auranoirus.com